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Excellent staff. Very professional and polite. Thankful for the wonderful care they provided!
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Had great expiraance there, all thr stuff was very kind and helpful, I really appreciated it!
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A great place for skilled compassionate caregivers and providers.
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Super friendly, short wait time, very caring!
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Every fast time no long wait times diagnosed me took x-rays and got me right out! Recommend 10 out of 10!
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I was helped incredibly fast with what I was there for and able to pick up a prescription asap after I finished being seen. It was a great experience with kind and helpful staff. Would highly recommend! Honestly, more tempted to keep seeing them than my cold and uncaring family practice.
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I took my son there due to a deep laceration on his finger that required stitches. The facility was very clean first of all. The staff was very professional, helpful and attended to my son quickly. The P.A. made my son very comfortable before, during and after. I totally recommend this facility!
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Called late (after 6 pm) the lady that answered the phone was very friendly and helpful. Told me to bring my granddaughter right over and they will get her in. Arrived at clinic 10 minutes later. My granddaughter was seen tight away and diagnosed with Influenza A. The medical professionals at this clinic were amazing!
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Every one was very nice. The wait wasn't too long. I'm not sure the girls running the x-ray machine knew exactly what they were doing as they took SO many pictures. And had to refer to a manual for placement of my arm and wrist. Plus it was ...
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This urgent care is the benchmark of customer-care professionals that every clinic should strive to become. From the front office to the PA that spent time with me, my experience was above and beyond what I’ve experienced at the many other walk-in clinics I’ve visited. The PA that provided my care (Adam) was more thorough than my primary care physician, explaining my health complaint and concern with knowledge that I could understand. He is an asset to your organization.
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Had to see a doctor staff was very professional and friendly I wasn’t even there an hour 😊
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Fast and thorough! Great place!
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Walked in and was able to be seen within an hour. Everyone there was very helpful and knowledgeable about every process they were involved in.
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It's a clean environment, staff was really good. The only problem I had was the long wait time.
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I highly recommend this facility! The staff are friendly, knowledgeable and professional. Short wait time and my Doctor Cherri was outstanding. She really listened to me and helped me to feel better!
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Service was fast, very pleasant and personal. Active nurse and attending care provider were very positive, light hearted and very friendly. This type of attitude was helpful in refocusing the pain I was experiencing. Very professional ladies.
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My whole family has seen Megan and she has been wonderful and great and super upbeat no matter what kind of day she has had. Thank you for all the support and positivity no matter the craziness that’s brought to your day!
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Suzie was beyond kind and customer service oriented at the front desk, when checking in! The nursing staff were very professional and relatable and Aaron (PA) was awesome at making sure my medical needs were addressed 100% and with great humor and personability. I recommend Hylo for your immediate medical needs!
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Staff was super friendly and helpful. Provider was very knowledgeable and explained everything in great detail. They had me feeling better before I left. I would definitely recommend this urgent care.
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Very clean comfortable facility and the staff was all professional and friendly! What a nice change!!
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I was ill from a sinus infection and could not get a doctor's appointment at my clinic. I was able to go to urgent care and get in quickly to see a doctor. The Doctor was so personable and gave me great care. Thank you...I am now on the mend.
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care was given immediately after paper work was filled. The Dr. was super nice and helpful in resolving my issue. Staff also very good. thanks so much
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They took good care of me here. Professional and prompt 🙂 Edit/addition for 2nd visit: still top of the line treatment. Staff was helpful and kind. Dr. Sigg who saw me was very solicitous and knowledgeable- I honestly didn't expect someone to speak with me for more than 5 minutes and reassure me in which courses of action to take for treatment as well as she did. I haven't had many interactions with doctors in a clinic setting for several years now and this one was very encouraging- not at all what I was anticipating.
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I had a very good experience. Everyone was very friendly. I would recommend them.
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This doctor really took care of me, and you don’t always find this level of care. I highly recommend him.
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You know I went through not knowing exactly what was wrong with me and I was there for quite some time however the attention to my needs were met and the staff there was very friendly and very helpful the doctor on staff made sure she took every precaution to my medical problem so if you're looking for a great place to go I recommend this place.
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My husband Timothy went there and the nurses and staff were very nice and professional and caring. He really liked the doctor as well !! Great place to go !
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Excellent service and very knowledgeable.
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I was very pleased with the care that APRN Kristen Flavell provided to me. She was very receptive to my concerns and had me in and out quickly while providing excellent care. The staff at the front desk and CNA that took my vitals were very kind as well.
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From reception to doctor visit, everyone at IMC East was supportive and friendly. Thank you for the respect and care.
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Staff and Doc were outstanding. Front desk receptionist was friendly and very professional. MAs took care of my wound in a detail manner. Doc did a amazing sewing job on my leg. Big thumbs up to all. Thank you.
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Great service! Not much time in waiting room, knowledgeable provider and staff.
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I was there a number of years ago and was pleased with the care. I was certain that I could be taken care of without a long wait and it is easy for me to get there quickly.
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Quick and Great service. I feel so much better
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Immediate medical care rocks! I would recommend them for any sort of care that you need. The facility was very clean and all the staff was very kind and helpful.
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Came into immediate care as I woke up with head to toe hives having a severe allergic reaction to the meal from the night before. They got straight to the fix and prescribed me additional medication and advice on how to bounce back. Woke up today still with a migraine however no hives and sense of relief.
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Everyone was very kind and helpful!
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They took good care of me here. Professional and prompt 🙂
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Fue mi primera visita en immediate medical care y tube una muy buena atencion me gusta son muy amables cariñosas y respetuosas muy buena atencion
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The staff and provider, Kristin, were very friendly and professional. I was seen in a timely manner.
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Great experience. Easy to check in, quick to get help. The pharmacy was having issues getting my prescription filled and Immediate Emergency Care went above and beyond to get me taken care. They were so nice and caring. I had a great experience with them
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The service provided was completely comfortable and prompt!
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Staff were very friendly, listened well, and provided excellent information - I felt cared for! Thank you❤️
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Everyone was polite and helpful
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I didn’t have to wait very long. The PA was amazing and took very very good care of me. Gave me everything I needed to get well sooner than later. She could see I wasn’t feeling well at all. She listened to me and was sincerely concerned. I will go back there next time I need health care.
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The entire team was knowledgeable, professional and very kind. It was a good experience! Thanks!
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First time visit to IMC-East was good. Very little wait time. Medical attention was good. Communication with provider was good. Instructions for after visit were thorough. Staff members were pleasant and courteous.
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Very easy process. Great experience! The doctor was super nice as well. I hope I’m not back soon, but I much appreciate the service!
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I do not need immediate services often, but IMC East is the facility I use. The staff is professional, empathetic, and respectful. Moat important to me is that they listen! The treatments are accurate and the follow-up appreciated. Thanks again to the staff ☆☆☆☆☆
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Very professional and waited on right away. Young girl taking me back to my room was extremely nice and very professional . The doctor was very thorough and very personable. I would recommend this place to anyone.
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My visit was fast friendly and the doctor helped me with my issues
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I was fortunate to arrive at a time where the time between arriving and receiving care was lightening fast. I don’t know if this is typical—but I sure appreciated this experience. Everyone was super friendly, professional and helpful and I was feeling better within hours of treatment. Highly recommend if you find yourself in need of urgent medical care.
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My visit went smooth. Although I don't remember the young girl that check me in by name. She was very polite and welcome me in with beautiful smile. I waited quiet some minutes and then got checked in. She was amazing and I enjoy my first visit there. Also my drug test was done fast no wasting time.thank you so much for your service.
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everything there was very good my nurses she smiled she laughed she had a good sense of humor we laughed together the doctor was excellent was concerned great Hospitality the front desk help me with my paper work everybody was pleasant patient and was great and I will be back
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The staff was very professional and helpful. Even followed up the next day with a personal phone call. Thank you! You may have saved my life!!!!
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I was seen very quickly and everyone was professional and friendly
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They was of great help!!!!
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I felt cared for. Period. Everyone there was helpful and courteous, and I found the help I needed for my health.
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Great service. Quick to get you in and address your issues.
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The girls at front desk were great & very professional. Dr. Megan was such a delight. I was very comfortable with her. She listened & answered all questions I had. Also very professional. I thank them all & I'm on the way to getting better. Happy New Year!
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Traveling from Texas to Iowa and tired of a lingering sinus issue. Took a chance on this clinic - everyone was sooo nice - the receptionist, the nurse/assistant and the PA. Got some needed meds and I’m on my way and feeling better after just a couple doses of meds. Thanks everyone at IMC!
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I was seen within 15 minutes. Great staff and Doc. Thank you!
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I went in 12/7/23 for stitches removal and I just wanted to say how kind and professional all the staff was. The physician helped me with finding on going care for a wound I have. Seems the staff enjoys what they do. A++ to your whole team.
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I’m VERY impressed with the entire staff’s friendly, helpful professionalism. The doctor was kind, knowledgeable and very thorough! I was diagnosed quickly, and received an X-Ray that gave him insight that guided his recommendations for my care. I was invited to call if I had any further questions or issues! I highly recommend Immediate Medical Care!
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Excellent customer care and service
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Front desk staff, Nikki and Caroline, were very professional and got me checked in quick. Haven took great care of me during my exam. Dr Lisenby was very informative and attentive to all my concerns. I’m very pleased with my care and will return in the future.
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My daughter had an ear ache, which was from too much ear wax. The MA that irrigated her ear was so patient and very kind. She stopped and waited when my daughter needed a break. Even though it was past closing time, we never felt rushed.
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Very impressed. Quick, quality care. Dr L was great
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He does his job with very good professional ethics. Thank you.
