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First time visit to IMC-East was good. Very little wait time. Medical attention was good. Communication with provider was good. Instructions for after visit were thorough. Staff members were pleasant and courteous.
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I do not need immediate services often, but IMC East is the facility I use. The staff is professional, empathetic, and respectful. Moat important to me is that they listen! The treatments are accurate and the follow-up appreciated. Thanks again to the staff ☆☆☆☆☆
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Very easy process. Great experience! The doctor was super nice as well. I hope I’m not back soon, but I much appreciate the service!
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Very professional and waited on right away. Young girl taking me back to my room was extremely nice and very professional . The doctor was very thorough and very personable. I would recommend this place to anyone.
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I was fortunate to arrive at a time where the time between arriving and receiving care was lightening fast. I don’t know if this is typical—but I sure appreciated this experience. Everyone was super friendly, professional and helpful and I was feeling better within hours of treatment. Highly recommend if you find yourself in need of urgent medical care.
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My visit was fast friendly and the doctor helped me with my issues
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My visit went smooth. Although I don't remember the young girl that check me in by name. She was very polite and welcome me in with beautiful smile. I waited quiet some minutes and then got checked in. She was amazing and I enjoy my first visit there. Also my drug test was done fast no wasting time.thank you so much for your service.
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The staff was very professional and helpful. Even followed up the next day with a personal phone call. Thank you! You may have saved my life!!!!
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everything there was very good my nurses she smiled she laughed she had a good sense of humor we laughed together the doctor was excellent was concerned great Hospitality the front desk help me with my paper work everybody was pleasant patient and was great and I will be back
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They was of great help!!!!
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I was seen very quickly and everyone was professional and friendly
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I felt cared for. Period. Everyone there was helpful and courteous, and I found the help I needed for my health.
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Great service. Quick to get you in and address your issues.
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The girls at front desk were great & very professional. Dr. Megan was such a delight. I was very comfortable with her. She listened & answered all questions I had. Also very professional. I thank them all & I'm on the way to getting better. Happy New Year!
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Traveling from Texas to Iowa and tired of a lingering sinus issue. Took a chance on this clinic - everyone was sooo nice - the receptionist, the nurse/assistant and the PA. Got some needed meds and I’m on my way and feeling better after just a couple doses of meds. Thanks everyone at IMC!
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I was seen within 15 minutes. Great staff and Doc. Thank you!
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I went in 12/7/23 for stitches removal and I just wanted to say how kind and professional all the staff was. The physician helped me with finding on going care for a wound I have. Seems the staff enjoys what they do. A++ to your whole team.
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Excellent customer care and service
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I’m VERY impressed with the entire staff’s friendly, helpful professionalism. The doctor was kind, knowledgeable and very thorough! I was diagnosed quickly, and received an X-Ray that gave him insight that guided his recommendations for my care. I was invited to call if I had any further questions or issues! I highly recommend Immediate Medical Care!
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Front desk staff, Nikki and Caroline, were very professional and got me checked in quick. Haven took great care of me during my exam. Dr Lisenby was very informative and attentive to all my concerns. I’m very pleased with my care and will return in the future.
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My daughter had an ear ache, which was from too much ear wax. The MA that irrigated her ear was so patient and very kind. She stopped and waited when my daughter needed a break. Even though it was past closing time, we never felt rushed.
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He does his job with very good professional ethics. Thank you.
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Very impressed. Quick, quality care. Dr L was great
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Staff was very friendly. They were not very busy so I was in and out in 30 min.
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Immediate medical care rocks! I would recommend them for any sort of care that you need.
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Loved it. Very helpful and quick!
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Nice setting, helpful staff, didn't take long
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Very clean, comfortable building. Service was great and all my concerns were taken care of. Thank you
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Staff was super friendly and values your time. Not a typical urgent care where they just shush you out the door, which is great for college students who are just not making their own doctors appointments and really don’t know what to do.
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Friendly staff, was in and out , the doctor listened and was very helpful..had the same Dr and found out this time his mom used to be my doctor before she moved , he seems to be as great as her
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I had to bring in a little one and the entire staff are my absolute heros! I called to check if the clinic would be able to do something for my daughter and Nikky walked to the back to speak with the medical team. Cassidy and Sarita were angels and had her issue resolved quickly, competently, and with great care. Jon provided and abundance of knowledge and comfort to a stressed out mom and uncomfortable toddler. I wish I could give more than five stars. Thank you all so very much!!!
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The front desk woman was very very friendly, helpful, professional, and caring. I got in quickly and attended to immediately. It was a very good experience.
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Fast and friendly service. Would go back if needed.
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The ppl who work here are so patient and kind. Got through quickly. Appreciate them.
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The staff was very friendly and understanding while I found my insurance information being from out of town it took me a minute to pull it up online. The physician that I was seen by was also very friendly and helpful, he was able to assist me with issue.
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After cutting my hand like a derp, I chose immediate medical care because they were close by. I don’t have insurance, but the cost was very reasonable, the office was clean and the staff were very kind and accommodating to me and my two little tag along a. Even though it was a fairly small cut, it was in a tricky spot. The doctor was thoughtful and made sure I got the best fixed that would hold up to my lifestyle. Very happy with the service I received. Would highly recommend
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The staff was very attentive, and took great care of my injury. I’d recommend them for any medical care.
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Had a great experience under miserable circumstances! Every single person we had contact with (Nikki, Haven, Caroline, Jon) was kind, polite and compassionate. Would recommend to others!!
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Had an amazing experience. Nikki was awesome and doctor Lisenby was very polite and professional
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I would go here again if I needed to.
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Wonderful staff and PA! Highly recommend IMC for all your immediate care needs.
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Staff was caring and listened and really helped assure.
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I was wanting to be seen after a pretty bad ankle sprain. IMC was able to get me in and out within an hour. They were very friendly and professional. Not only did they do X-rays to make sure it wasn’t broken but the doc also provided me with exercises to help regain strength in my ankle.
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I had a great experience at IMC! Dr. Colin was so informative, kind, and engaging! The medical assistant was also extremely sweet. They saw me pretty quickly for treatment and I was on my way. I’ve visited IMC in the past and will visit them again for my urgent care needs!
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Fast, friendly and professional.
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From the staff to the doctor was very good. Special thumbs up to the nurse that was there yesterday. Thanks for taking care of me
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Very nice and professional staff. They all greeted me with a smile and helped me out in a timely manner. They even have a lovely waiting room!
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Great! Great! GREAT! KIND, HELPFUL, KNOWLEDGEABLE!
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Staff was amazing. Ashlynn who checked us in, showed us concerned for my injured daughter. The nurse Saterika walked my daughter through everything she was doing from cleaning the wound to taken the X-Ray. Dr Lisenby took his time with her as well listen to what my concerns were.
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Very quick and pleasant experience! The people there are super friendly!
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Professional staff. PA Bartholomew is outstanding!
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Efficient and kind Staff. Excellent experience! I would not hesitate to go there again if needed!
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The people here were pleasant. It appeared clean and had a comfortable environment. Patients didn’t seem to wait too long. I was there for pre employment screening so it took a little longer than my bladder wanted to wait, but I survived! All is well w/the world!
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Very timely and personal. Provided the care that I needed.
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I highly recommend this as an option for Healthcare. The staff was kind and courteous. My wait time was minimal. Dr Lisenby took the time to listen to my concerns and treated my symptoms accordingly. He even called the next day to see how I was feeling! Thank you for your care and consideration.
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I went there because I got hurt. I encountered 3 employees and they were all very nice and friendly ( better than my primary dr office!). The dr I saw was concerned and compassionate. It was a good experience.
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Great service. The provide actually cared about the full picture of my health. I will be returning here when I need it.
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Nice people. Wish it wasn't such a long wait between the nurse and the doctor but once the doctor came in it went fast
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Everyone went above and beyond to make the visit as easy as possible. Kudos to the provider, nurse and all the staff y'all were amazing!
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Was sent for a job drug screen and physical. They were busy at the time so a bit of a wait. The staff were very friendly and professional.
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Everyone was very helpful and made our experience a great one. Ashlyn greated us and made us feel welcome. Dr Lisenby was kind and answered all our questions. We left feeling confident about the treatment plan. Thank you !
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Everyone was so sweet as soon as we walked in. Ashlynn at the front desk greeted us with a smile and a kind voice. Kayla took her time with my 4yr to get her vitals. Dr Lisenby listened to what my concerns were. Thank you all!
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Friendly Staff and Dr went above and beyond to diagnosis my ear and head pain. Quick too. Great parking and access to building.
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Courteous and knowledgeable staff.. speedy service for the amount of patients that were there that particular afternoon.. Got treated and prescribed medication that same visit ..
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Very easy and welcoming! After my rather short wait to be seen, I was right away evaluated by Kayley. She was quick and polite. She explained someone would be in shortly and she was correct. Jon looked everything over and explained my diagnosis quickly and easily. He was very easy to talk to and ask questions. I never felt rushed or like I was being ushered out. I also liked that they didn’t call me back just to have me sit in a room for a while.
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Very friendly staff! The nurses and doctor listened and thoroughly addressed my concerns with care.
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Staff were kind, quick, and professional.
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Had a great and quick experience here for a quick checkup.
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Great service. Shorter wait than ER. Friendly and helpful staff. Will return if needed.
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I was in and out pretty quickly