All of the staff members were so kind and patient with us even though we showed up.jisr minutes before closing! They took great care of my 3 year old and made the visit as fun as possible for him. The facility is nice and clean. They are in ... - 4/04/2025 

I was helped incredibly fast with what I was there for and able to pick up a prescription asap after I finished being seen. It was a great experience with kind and helpful staff. Would highly recommend! Honestly, more tempted to keep seeing them than my cold and uncaring family practice. - 4/03/2025 

I took my son there due to a deep laceration on his finger that required stitches. The facility was very clean first of all. The staff was very professional, helpful and attended to my son quickly. The P.A. made my son very comfortable before, during and after. I totally recommend this facility! - 4/02/2025 

We used your urgent care facility for my daughter and had a wonderful experience. The place is clean and people were all professional and very kind. We are from out of town and we're pleasantly surprised at the level of care and ... - 3/28/2025 

Great service, they accept Medicare, friendly and professional. - 3/12/2025 

Everyone was professional. They took my illness seriously. At the same time, they were friendly and fun to be around. What a great group of Doctors and nurses - 3/12/2025 

Called late (after 6 pm) the lady that answered the phone was very friendly and helpful. Told me to bring my granddaughter right over and they will get her in. Arrived at clinic 10 minutes later. My granddaughter was seen tight away and diagnosed with Influenza A. The medical professionals at this clinic were amazing! - 3/12/2025 

Adam was thorough and explained the reason for my treatment. - 3/11/2025 

Every one was very nice. The wait wasn't too long. I'm not sure the girls running the x-ray machine knew exactly what they were doing as they took SO many pictures. And had to refer to a manual for placement of my arm and wrist. Plus it was ... - 3/09/2025 

This urgent care is the benchmark of customer-care professionals that every clinic should strive to become. From the front office to the PA that spent time with me, my experience was above and beyond what I’ve experienced at the many other walk-in clinics I’ve visited. The PA that provided my care (Adam) was more thorough than my primary care physician, explaining my health complaint and concern with knowledge that I could understand. He is an asset to your organization. - 3/07/2025 

Clean environment, it felt very warm and welcoming My concerns were heard and was able to get the care that I needed. - 3/07/2025 

Megan is absolutely on top of her game. Honestly if not for her fantastic care. I would have most likely died well before my time. Because of her care I was advised to go to the ER and I did so. To make a long story short I was diagnosed with severe emphysema and if not for Ms. Megan who knows how long I would've lived. And I gotta say oh my God girl, those eyes! - 3/07/2025 

Great personnel and vibe - 3/05/2025 

Had to see a doctor staff was very professional and friendly I wasn’t even there an hour 😊 - 3/05/2025 

Fast and thorough! Great place! - 3/05/2025 

Walked in and was able to be seen within an hour. Everyone there was very helpful and knowledgeable about every process they were involved in. - 3/05/2025 

It's a clean environment, staff was really good. The only problem I had was the long wait time. - 2/26/2025 

I highly recommend this facility! The staff are friendly, knowledgeable and professional. Short wait time and my Doctor Cherri was outstanding. She really listened to me and helped me to feel better! - 2/26/2025 

Everybody working there was kind and exceptionally knowledgeable. I was very impressed and am already feeling better from the prescription and guidance provided by the PA. Thank you. - 2/14/2025 

Felt super bad for going in 20 minutes before close. They got me in and out quick. Everyone there was so sweet and helpful. Would give them 10 stars if possible ✨️ - 2/11/2025 

This clinic is very nice in all aspects. The facility itself is very pleasing, clean, good vibes. The staff at the front desk is extremely nice and helpful. The nurse and Nurse Practitioner on duty are very kind and helpful and very professional. They also have X Ray capabilities. - 2/11/2025 

Dr Jonathan and Nurse Jessica were both great, very attentive and very courteous! While there was a bit of a wait, the entire experience from the young lady at the front desk, to and through the entire consultation, was a great experience. ... - 2/11/2025 

I was highly impressed with the staff. They really didn't know how to handle my situation. But after a talk with the person that seen me. He done the best possible thing. This man went above and beyond treating the issue and found solutions for me. Lobby was clean and roomy. I can't say enough. Great visit. - 2/11/2025 

If I could give them more stars I would. I was a little hesitant at the begging because I had taken my daughter to the Maize location last week and I was not happy at all from the receptionist, to the medical assistant or nurse to the PA we saw they were rude and looked like they didn’t want to be there and were tired of their job. But not here everyone was so nice, I was in and out very soon. I wish I knew the names of the medical assistant and the nurse practitioner that saw me Sunday .They were very nice, friendly, caring and understanding. Definitely i recommend the west location. It’s hard to find people that actually cares about patients these days. - 2/11/2025 

Very professional, friendly and great bedside manner!! Keep up the great work!! - 2/11/2025 

Service was fast, very pleasant and personal. Active nurse and attending care provider were very positive, light hearted and very friendly. This type of attitude was helpful in refocusing the pain I was experiencing. Very professional ladies. - 2/09/2025 

This was far the best place that I went to they are better organized than the east location that i pervious went to better experience and customer service. - 2/08/2025 

You are a professional doctor clinic to help the patients and provide everything the patients needs to be and great health thanks for helping to me - 2/08/2025 

All staff members were friendly and helpful. The service was timely and they helped me with my needs. I definitely recommend, and plan to return myself in future! - 1/31/2025 

Quick and efficient! Listened to me when I described my problems and gave me a complete run down of what the issue could be. The whole staff was very nice and caring! - 1/31/2025 

The facility was clean an lobby was like a 5 ☆hotel. The PA I saw was really nice and actually listened to my needs. She was quite accommodating in getting my treated and out the door in time to get to a PET Scan. I wish she could be my primary doctor. - 1/16/2025 

This clinic is very nice in all aspects. The facility itself is very pleasing, clean, good vibes. The staff at the front desk is extremely nice and helpful. The nurse and Nurse Practitioner on duty are very kind and helpful and very professional. They also have X Ray capabilities. - 1/14/2025 

Staff was super friendly and helpful. Provider was very knowledgeable and explained everything in great detail. They had me feeling better before I left. I would definitely recommend this urgent care. - 1/13/2025 

Reasonable time spent- courteous staff, clean facilities - 1/11/2025 

Very kind and professional staff. - 1/11/2025 

I was very impressed with Immediate Care from the time I entered th building and through the entire visit. All the staff were polite and focused on meeting the needs of the patient. None of us want to go to an Intermediate care, but if I need to go to one; I know which one I am going to. - 1/11/2025 

Fantastic staff! Love Meagan the provider she is excellent ! Answered all my questions, got me in and out quick! - 1/09/2025 

Very convenient not a long wait everyone was nice! - 1/09/2025 

I saw a fantastic P.A. Thanksgiving weekend. Dr. Twee not sure of correct spelling. Very thorough and caring.Glad to have this place opened back up. Front desk lady was very kind as well. - 12/12/2024 

Very clean comfortable facility and the staff was all professional and friendly! What a nice change!! - 12/03/2024 

Everyone was professional and kind, and I will continue going here as needed. - 11/17/2024 

I was ill from a sinus infection and could not get a doctor's appointment at my clinic. I was able to go to urgent care and get in quickly to see a doctor. The Doctor was so personable and gave me great care. Thank you...I am now on the mend. - 11/14/2024 

Friendly service, quick in and out times, genuinely care about their patients. Been going there for years and will continue to do so. - 11/14/2024 

care was given immediately after paper work was filled. The Dr. was super nice and helpful in resolving my issue. Staff also very good. thanks so much - 11/11/2024 

I was really pleased with service. - 11/07/2024 

Just did a work related UA, and the clinic was run like a tight ship. The nurses were kind and were great at explaining everything. - 11/07/2024 

Everyone was kind - 11/04/2024 

Excellent very nice staff - 10/31/2024 

They took good care of me here. Professional and prompt 🙂 Edit/addition for 2nd visit: still top of the line treatment. Staff was helpful and kind. Dr. Sigg who saw me was very solicitous and knowledgeable- I honestly didn't expect someone to speak with me for more than 5 minutes and reassure me in which courses of action to take for treatment as well as she did. I haven't had many interactions with doctors in a clinic setting for several years now and this one was very encouraging- not at all what I was anticipating. - 10/28/2024 

I had a very good experience. Everyone was very friendly. I would recommend them. - 10/28/2024 

Great staff! Very professional and friendly. - 10/16/2024 

Friendly staff and doctors. Wait time was reasonable, and they are very prompt in addressing issues (if any) on medications or questions. - 10/16/2024 

I went in with severe abdominal and lower back pain. There was a minimal waiting time, and everyone was super nice. I only paid $125 for the visit and $50 for a shot for the pain which is pretty decent for not having insurance. They gave me a few ideas of what could be causing the pain, and suggested I go to the ER to get scans to find out exactly what it was. The issue ended up being one of their initial ideas and I didn't need to go to the ER after all. They were as helpful as they could be and that's all I could ask for. - 10/16/2024 

This doctor really took care of me, and you don’t always find this level of care. I highly recommend him. - 10/15/2024 

Everyone from the front at check in to the staff that did my physical were just awesome and understand everything. Thank you for being so helpful. - 10/09/2024 

Great staff, very professional. Great bed side manners btw. Made me feel at ease. Great job everybody and Gods' Bblessings to all. JPM - 10/02/2024 

Very efficient, caring, and expediant! My experience was great! - 10/02/2024 

Quick and prompt service very nice people employees were great very polite and pleasant and I would recommend your services to friends or family. - 9/25/2024 

The people there are super nice. Quick diagnosis and treatment. 20% of the emergency room and no wait like the ER - 9/18/2024 

Awesome staff. All 3 that attended me were very friendly, loved them all, when I was seen for my appointment. Thank you for what you do. - 9/18/2024 

You know I went through not knowing exactly what was wrong with me and I was there for quite some time however the attention to my needs were met and the staff there was very friendly and very helpful the doctor on staff made sure she took every precaution to my medical problem so if you're looking for a great place to go I recommend this place. - 9/15/2024 

My husband Timothy went there and the nurses and staff were very nice and professional and caring. He really liked the doctor as well !! Great place to go ! - 9/15/2024 

Great people and service , felt confortble - 9/11/2024 

Excellent care very professional staff I was in and out ina very short time luckily it was busy I would highly recommend this urgent care - 9/04/2024 

Went in for pre employment drug screening, Lady at the desk was super nice and quick. Didn’t wait long at all! Super friendly and fast staff. - 8/20/2024 

Everything went well Ms Forsburg Great job - 8/20/2024 

Excellent service and very knowledgeable. - 8/18/2024 

It was quick and easy the nurse was very nice - 8/06/2024 

Very pleased - 8/06/2024 

I was very pleased with the care that APRN Kristen Flavell provided to me. She was very receptive to my concerns and had me in and out quickly while providing excellent care. The staff at the front desk and CNA that took my vitals were very kind as well. - 8/04/2024 

From reception to doctor visit, everyone at IMC East was supportive and friendly. Thank you for the respect and care. - 7/20/2024 

Awesome place! - 7/16/2024 

Very friendly, very clean and fast. - 7/09/2024 

Very easy and helpfulz - 6/27/2024 

Staff and Doc were outstanding. Front desk receptionist was friendly and very professional. MAs took care of my wound in a detail manner. Doc did a amazing sewing job on my leg. Big thumbs up to all. Thank you. - 6/26/2024 

It was quick and friendly stafed. - 6/26/2024 

I've been there 3x in the last 6 months and each time has been fantastic from the moment I walked in to the moment I walked out. Very kind and thorough and they listen! - 6/25/2024 

Great service! Not much time in waiting room, knowledgeable provider and staff. - 6/22/2024 

I was there a number of years ago and was pleased with the care. I was certain that I could be taken care of without a long wait and it is easy for me to get there quickly. - 6/22/2024 

They were curteous, prompt and very helpful. - 6/18/2024 

got me in as soon as they could very respectful and the nurse was great - 6/18/2024 

Quick and Great service. I feel so much better - 6/15/2024 

Amazing and fast - 6/15/2024 

Everyone was great. Visiting from out of town and had to have some stitches removed but it was injury comp. The receptionist went the extra mile to get me taken care of. - 6/11/2024 

Staff were super courteous, clear, punctual, and got actions accomplished in timely manner. - 6/11/2024 

They helped me hear again. Very happy with how they took care of the issue! - 6/11/2024 

Immediate medical care rocks! I would recommend them for any sort of care that you need. The facility was very clean and all the staff was very kind and helpful. - 5/31/2024 

Came into immediate care as I woke up with head to toe hives having a severe allergic reaction to the meal from the night before. They got straight to the fix and prescribed me additional medication and advice on how to bounce back. Woke up today still with a migraine however no hives and sense of relief. - 5/29/2024 

Wait time was on point and service was wonderful! - 5/28/2024 

They were quick and very helpful even though i walked in and didn’t have an appointment. I was able to get my medicine filled promptly and am feeling much better already! - 5/28/2024 

Everyone was very kind and helpful! - 5/25/2024 

Went in to get a quick check on my ear, had a bit of an ear infection. Everyone was incredibly sweet and made my entire process as fast and easy as possible. The woman up front helped me out tremendously with insurance and everything, making sure I wasn't paying any more than what I needed to and ensured I spent as little as possible to get treatment. The nurse and doctor who took me back were very nice and made things quick as well. Very satisfied with my visit! - 5/21/2024 

I went to the West Kellogg location. Everyone was super nice. The service was fast, check-in paperwork was easy, and discharge paperwork was thorough and easy to follow as well. Best medical experience I have had in a long time. Highly recommend. The only negative was I went to the Maize location first only to find a sign on the door saying they were closed. It would be nice if they would add that to their phone message on days like that. When I called, all I got was their voicemail. No fun needing to go to the Dr. - and certainly no fun getting there only to find out it's closed. - 5/14/2024 

The overall process was expedient, my questions were answered, and the PA was thorough and thoughtful. The issue for which I was there was fully addressed and resolved during the one visit. Well done. - 5/14/2024 

They took good care of me here. Professional and prompt 🙂 - 5/11/2024 

Fue mi primera visita en immediate medical care y tube una muy buena atencion me gusta son muy amables cariñosas y respetuosas muy buena atencion - 5/11/2024 

That was my first time there and everyone was super friendly plus I was in and out that quick I recommend this place to anyone . The place was very clean - 5/04/2024 

THEY WERE GREAT 👍 VERY PROFESSIONAL. - 5/03/2024 

I live on the East Side but I drive to this urgent care instead of using any of the ones closer to me. The staff is always friendly, the service is fast and you can tell they really care. - 4/15/2024 

The staff and provider, Kristin, were very friendly and professional. I was seen in a timely manner. - 4/12/2024